Introduction
Welcome to REVOO
Alongside renowned brands such as Tecno, Infinix and Itel, Revoo is part of Transsion Holdings, a global leader in smart technology. Founded in 2023, REVOO has expanded its presence to more than 10 countries, offering innovative and localized electric motorcycle solutions tailored to diverse communities.
At REVOO, we respect your privacy and we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information to provide and improve our services.
· Information you provide: Name, email, and phone number.
· Automatic information: Device details, IP address, browser type, location data (if enabled), and usage activity on our website.
· Third-party sources: Advertising and analytics platforms, or identity verification services.
2. How We Use Your Information
We use personal information to:
1. Provide customer support
2. Send updates, offers, or promotions (only if you opt in)
3. Improve our website, apps, and user experience
4. Comply with legal and regulatory obligations
Additional Uses of Personal Information
Research and Service Improvements
We may use personal information to study how our services are used, assess the success of our marketing activities, and identify areas where we can improve. At times, this may
involve combining information we hold with data from other reliable sources.
Contests, Offers, and Surveys
If you take part in promotions, discount programs, or surveys run by REVOO or its trusted partners, we may use your personal information to organize, manage, and
communicate about your participation.
3. Cookies and Tracking
We also use cookies and similar technologies to:
· Remember your preferences
· Keep your shopping cart active
· Analyze website performance
· Show relevant advertisements
You can manage or disable cookies in your browser settings, but some features may not work properly without them.
4. Sharing of Information
We may share your information with:
· Marketing and Analytics Partners (To improve website performance and advertising)
· Legal Authorities (If required by law or to protect our rights)
· Business Transfers (In case of merger, acquisition, or restructuring of the company - REVOO)
However, please note that REVOO does not sell your personal information for monetary gain.
5. Data Retention
We keep your personal information only as long as necessary for business or legal reasons.
Data Type Retention Period
Marketing emails: Until you unsubscribe
Cookies and analytics: Up to 12 months
6. Your Rights
By choosing to use our website, you reserve the right to:
· Access and receive a copy of your personal data
· Correct inaccurate data
· Request deletion (“Right to be forgotten”)
· Restrict or object to processing
· Transfer your data to another provider (Data portability)
· Withdraw consent at any time
To exercise these rights, contact us at privacy@revoo.com.
7. Data Security
We use secure servers, encryption, and strict access controls to protect your data. Please note that while we take strong precautions, no online system is completely secure.
8. Children’s Privacy
REVOO does not knowingly collect personal data from children under the age of 13. If such data is discovered, we will delete it immediately.
9. International Transfers
As a global brand, your information may be transferred and stored outside your country of residence. However, we use safeguards required by law for international transfers.
10. Updates to This Policy
We may update this Privacy Policy from time to time. If there are significant changes, we will notify you by email or post a notice on our website.
For questions about this Privacy Policy or your data rights, you can reach us at:
Email: privacy@revoo.com
Phone: +92 3103173866